Quinte West City Hall
City hall is located at 7 Creswell Dr., Trenton. Service counters are open Monday to Friday from 8:30 a.m. to 4:30 p.m. City hall is also the location of Quinte West Public Library. The building often stays open later for public meetings and special events.
Customer service can be reached during business hours at 613-392-2841 or 1-866-485-2841 (Canada only).
Parking is free at city hall and Quinte West Public Library. Quinte Transit bus stops are located outside city hall. Check the Quinte Transit website for transit times and fees.
In-person services available
First floor
Revenue counter (cash, cheque and debit accepted):
- Pay or make changes to water and property tax accounts.
- Pay any city invoice, charge or service, except facility, ice and park rentals.
- Buy garbage tags, apply and pay for dog licenses.
Council chambers
- Attend a council or committee meeting
- Civil wedding ceremonies
Library
- Access to municipal library services
Second floor
Integrated municipal enforcement, planning, public works, building, legislative service counter (cash, cheque and debit accepted):
- Dispute a ticket or infraction
- Apply and pay for building permits
- Submit and pay for zone changes and development applications
- Apply and pay for sign variances and site alterations
- Apply for a marriage licence
- Obtain a burial permit
- Make a freedom of information request.
- File an appeal
- Commission of oath or sworn document
- Application question about any of the above
Mayor’s office
- Request a meeting or public appearance with elected officials
- Request a certificate for a birthday, anniversary or other milestones
Frankford municipal office
The Frankford municipal office is located at 22 North Trent St. N, Frankford. The service counter is open Monday to Friday from 8:30 a.m. to 4:30 p.m.
Customer service can be reached during business hours at 613-392-2841 or 1-866-485-2841 (Canada only).
Parking is free at Frankford municipal office and across the street adjacent to Canada Post. Quinte Transit bus stops are located outside the municipal office. Check the Quinte Transit website for transit times and fees.
In-person services
Service counter (cash, cheque and debit accepted)
- Pay a water or property tax bill.
- Buy garbage tags
Library
- Access to municipal library services