May 20, 2025 – Due to the upcoming Canada Post disruption, Quinte West residents are asked to avoid sending payments and documents by mail to the City.
The City of Quinte West offers the following payment options for property taxes, water bills and other municipal services.
Sign up for e-billing for property taxes and water accounts:
- Sign up for e-billing to receive future property tax and water bills by email at quintewest.ca/e-billing.
Sign up for pre-authourized payments for property taxes and water accounts:
- Sign up for pre-authorized bill payments at quintewest.ca/payments.
- Customers that sign-up for new pre-authorized payments will have the new payment applied to their next bill.
Pay through your bank: Property tax and water bill payments can be made through your online banking or in-person at your financial institution.
In-person: Delivery of letters and documents, and payments for all City services can be made at Quinte West City Hall (7 Creswell Dr., Trenton) and the Frankford Municipal Office (22 North Trent St., Frankford), Monday through Friday from 8:30 a.m. to 4:30 p.m.
After-hours drop-off: Cheque payments can be dropped off after hours to the drop box at the front doors of Quinte West City Hall (7 Creswell Dr., Trenton) and Frankford Municipal Office (22 North Trent St., Frankford). Please do not include cash in the drop box.
Questions?
- Property taxes: email [email protected] or call 613-392-2841 ext. 4902.
- Water billing: email [email protected] or call 613-392-2841 ext. 4909.
- General or time-sensitive inquiries: call 613-392-2841.