The boil water advisory issued by Hastings Prince Edward Public Health on Feb. 6 for all Trenton Water Service customers, including Murray Ward, Carrying Place, Prince Edward Estates, Kingfisher Cove, and Carrying Place/Consecon has been lifted.
Test results confirm that the City’s water supply meets or exceeds the Provincial Water Quality Standards. Residents and businesses may resume normal use of the drinking water supply.
The Do Not Consume advisory issued by 8 Wing/CFB Trenton on Feb. 7 remains in effect for 8 Wing/CFB Trenton only. This notice applies to anyone living or working within the boundaries of CFB Trenton. Those impacted by the Do Not Consume advisory should follow 8 Wing/CFB Trenton communications for updates.
After a boil water advisory is lifted, public health guidelines recommend those who were in the affected area do the following before resuming normal use of the water supply:
Run cold water faucets for 1 minute before using the water
Run drinking fountains for 1 minute before using the water
Run water softeners through a regeneration cycle
Drain and refill hot water heaters set below 45°C (normal setting is 60°C)
Bulk water filling services have returned to normal at all Quinte West bulk water stations. The City of Quinte West has ended its water conservation notice for residents in the affected areas.
The Boil Water Advisory went into effect on Thursday, Feb. 6, at approximately 2:00 p.m. in response to damage accidentally caused to a water main in Trenton by construction contractors doing work in the area. Water service has been restored.
Notification and updates about the situation have been provided to the community on the City’s website, social media channels, by email to the City’s e-newsletter subscribers, and by phone call to impacted Trenton water customers.
Community members are encouraged to sign up for the City’s e-newsletter to receive updates about important City information at quintewest.ca/newsletter.
We would like to thank the public for their patience during this situation.

